Bob Allen Golf offers a 30-day return policy on most products:
- Returns with an original sales receipt or packing slip will receive a refund based on the initial form of payment.
- Returns without an original sales receipt or packing slip must be returned using a valid ID and will receive a store credit for the lowest selling price. Information from the ID will be held in a company database of customer return activity. For items excluded from return, the manufacturer’s contact information may be provided upon request.
- Returns with a gift receipt will be offered a gift card or even exchange.
- Returns where a coupon was redeemed will result in an adjusted refund amount.
- Items requiring repairs should be returned to the manufacturer or an authorized service center
- The following identification is accepted for returns: US or Canadian Driver’s License, U.S. State ID, U.S. Military ID or U.S. Passport.
- Bob Allen Golf reserves the right to limit returns or exchanges regardless of receipt.
- We are committed to the accuracy of our scanner pricing system. If a customer is charged a higher price at point of sale for an item that is advertised by us, or displayed in store at a lower price, the lower price will be honored.
Product Exclusions and Restrictions
The following items cannot be returned:
- Special Order items (with the exception of clubs under the Performance Guarantee)
- Autographed Collectibles Gift Cards.